Privacy Policy
Your Personal Information is Safe with Us
At Vietnam Visa Express, we are dedicated to protecting your privacy and managing your personal data securely and responsibly. This Vietnam Visa Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data when you visit or interact with our website.
Who We Are
Our website address is: https://vietnamvisaexpress.com.
Information We Collect
To provide our visa services, we collect and store personal data necessary for processing your application, including:
- Full Name (as it appears on your passport)
- Passport Number and Expiry Date
- Date of Birth and Nationality
- Arrival/Departure Dates and Port of Entry
- Contact Information (Email address and phone number)
How We Use Your Personal Data
Your data is used solely for the purpose of securing your Vietnam visa approval letter or eVisa.
Data Deletion: Once the service is successfully completed and the approval letter has been delivered, your sensitive personal records will be scheduled for automatic deletion from our active processing system.
Important Notice on Group Letters: By default, Vietnam visa approval letters are often issued by the Immigration Department in groups. This means your name and passport details may appear on the same document as other travelers.
Note: If you require a private/individual approval letter, please contact us at support@vietnamvisaexpress.com before processing. We are not responsible for privacy issues arising from standard group approval letters.
Cookies
- Comments: If you leave a comment, you may opt-in to saving your name and email in cookies for a period of one year.
- Login Info: We set temporary cookies to save your login details and display preferences. Login cookies last for two days; “Remember Me” sessions last for two weeks.
- Analytics: We may use cookies to understand site traffic and improve user experience.
Data Security & Sharing
- Security: We implement industry-standard encryption to protect your sensitive passport information during transmission.
- Third Parties: We do not sell your data. We only share your information with the Vietnam Immigration Department and necessary government authorities to facilitate your visa process.
- Spam Detection: Visitor comments may be checked through an automated spam detection service.
Your Data Rights
You hold the following rights regarding your information:
- Access: You may request an exported file of the personal data we hold about you.
- Erasure: You may request that we delete any personal data we hold. This does not include data we are legally obligated to keep for administrative or security audits.
- Correction: You may request updates to any inaccurate information.
Contact Us
For any questions regarding this policy or to exercise your data rights, please reach out to us:
- Email: support@vietnamvisaexpress.com
- Hotline/WhatsApp: +84 86 686 5000
