Travellers can obtain a Vietnam e-Visa through the official electronic visa system without visiting an embassy. Knowing where to get Vietnam eVisa helps applicants identify the correct government portal, submit their documents, and download their approved visa before departure. Vietnam’s Immigration Department provides online application and status-checking services through evisa.gov.vn and thithucdientu.gov.vn. Vietnam Visa Express explains where to obtain your visa, how to retrieve the issued document, and what to do if your application remains pending.
Where Can You Get an Official Vietnam eVisa?
A genuine Vietnam e-Visa is issued electronically by the Vietnamese Immigration Department. Travellers can apply directly through the official government system or use a private visa assistance service. Regardless of the application channel, the final visa authorization must come from the competent immigration authorities.

Apply through Vietnam’s official eVisa portals
Which Government Websites Issue Vietnam e-Visas?
Vietnam operates two official electronic visa portals:
- evisa.gov.vn
- thithucdientu.gov.vn
These government domains allow eligible foreigners to submit applications and access their results.
Both websites are official channels for Vietnam’s electronic visa system. Travellers should verify the website address before entering passport information or making payments.
Can You Obtain a Vietnam eVisa Through an Agency?
Yes. Private visa assistance providers can help travellers prepare applications, review documents, and address urgent visa concerns.
However, agencies do not independently issue Vietnamese electronic visas. Final approval remains with the immigration authorities.
Understanding what is e-Visa Vietnam helps travellers distinguish a government-issued authorization from a private application service.
Can You Get a Vietnam eVisa at the Airport?
No. A Vietnam e-Visa must be issued before it can be used for entry.
Travellers should not expect immigration officers to create an electronic visa when they arrive at the airport.
Other visa-on-arrival arrangements may exist under separate conditions, but they should not be confused with the standard e-Visa system.
How Do You Get Your Vietnam eVisa Online?
Obtaining a Vietnam e-Visa involves submitting an application, paying the government fee, and retrieving the approved document online. Applicants should prepare accurate information and retain their registration details throughout the application process.
Step 1: Submit Your eVisa Application
Open the official government portal and select the electronic visa application option.
Enter your personal information, passport details, intended entry dates, and travel information.
Upload a suitable portrait photograph and a clear image of your passport’s information page.
Review all information before submitting, as mistakes may affect processing or require additional corrections.
Step 2: Pay the Government Visa Fee
After completing the required information, pay the application fee through the official payment system.

Download and print your approved Vietnam eVisa
The government charges US$25 for a single-entry e-Visa and US$50 for a multiple-entry e-Visa.
These fees are generally non-refundable if the application is refused.
Keep your registration code and payment confirmation so you can monitor your application.
Step 3: Receive and Download Your Approved eVisa
Once immigration authorities approve your application, access the official system to retrieve your electronic visa.
Use the registration information associated with your original submission.
Download the issued document and save it before departure. A payment confirmation or application receipt is not a substitute for an approved visa.
Understanding how Vietnam eVisa works helps distinguish application submission from final issuance.
Where Can You Download Your Vietnam eVisa After Approval?
Approved Vietnam e-Visas are retrieved through the government’s electronic visa system. Applicants should use the official search function, confirm their approval status, and download the issued document rather than relying solely on messages received by email.
How Do You Access the eVisa Download Page?
Visit the official electronic visa portal and select the application status or e-Visa search function.
The system may request the following information:
- Registration or application code.
- Email address used in the application.
- Date of birth.
- Security verification code.
Enter the required details accurately to retrieve your application record.
How Do You Know Your eVisa Is Ready?
Your visa is ready when the official system confirms approval and provides access to the issued electronic visa.
A pending application means the authorities have not yet completed the decision.
If you are uncertain about your approval status, the guide on how long Vietnam eVisa approval takes explains normal processing expectations and potential delays.
What Should You Check on Your Downloaded eVisa?
Before travelling, compare the approved visa with your passport and itinerary.
| e-Visa information | What to check |
|---|---|
| Full name | Matches your passport |
| Passport number | Correct letters and digits |
| Nationality | Matches your travel document |
| Validity start date | Covers your planned arrival |
| Expiration date | Covers your permitted stay |
| Number of entries | Matches your itinerary |
| Visa number | Appears on the issued document |
If you discover an error, seek appropriate clarification before travelling. Do not assume that a visa containing incorrect passport details will be accepted.
What Should You Do If You Cannot Get Your Vietnam eVisa?
Problems retrieving an e-Visa may involve an application that is still pending, incorrect search information, or a technical issue. Travellers should identify the cause before submitting another application or changing their travel arrangements.
What If Your Vietnam eVisa Is Still Processing?
Check your application status using the correct registration information.
The official administrative processing period is three working days after receipt of complete information and payment, although some applications require additional verification.
The guide on how many days to get Vietnam eVisa explains the difference between working days and the overall waiting period.
What If You Cannot Find Your Application Record?
First, confirm that you are using the correct official portal and registration code.
Check the email address and date of birth entered during the original application.
If the information still produces no result, use the appropriate official support channel.
Avoid submitting a duplicate application automatically before establishing what happened to the original request.
How Can You Avoid Fake eVisa Websites?
Verify the government domain before providing sensitive information or making payments.
Private providers may offer legitimate assistance, but they should not claim to be the government immigration authority.
Travellers asking is Vietnam e-Visa legit should distinguish the validity of the official visa system from the reliability of individual websites.
Be cautious of unexplained charges, misleading approval guarantees, and requests to send passport information through suspicious channels.
Common Questions About Getting a Vietnam eVisa
Obtaining an electronic visa is different from collecting a traditional visa at an embassy or immigration counter. These answers clarify how approved documents are delivered and what travellers should prepare before departure.

Check your registration details if your eVisa cannot be found
Do You Need to Visit an Embassy to Get a Vietnam eVisa?
No. Vietnam e-Visas are issued electronically, and eligible applicants can complete the standard application without visiting an embassy. The approved visa is retrieved through the online system.
Can You Get Your Vietnam eVisa by Email?
The official system may send application-related notifications by email. However, travellers should verify approval through the government portal and download the issued visa using their application details.
Do You Need to Print Your Vietnam eVisa?
Yes. Print a clear copy of your approved e-Visa and carry it with the passport used in your application. Keeping a digital backup is also useful if you need to retrieve the document again.
Get Vietnam eVisa Assistance From Vietnam Visa Express
Obtaining your Vietnam e-Visa through a legitimate channel helps protect your personal information and prepare the correct entry documents.
Vietnam Visa Express provides electronic visa application assistance, document reviews, and support for pending or urgent visa requests. Our team helps travellers understand application requirements, identify potential errors, and retrieve the information needed for their journey. Contact us for practical Vietnam e-Visa assistance based on your application status and travel plans.
Contact Vietnam Visa Express
- Email: support@vietnamvisaexpress.com
- Hotline/WhatsApp/Zalo: (+84) 86 686 5000
