While applying for an eVisa is technically straightforward, some travelers may stumble upon issues and rejections that can cause frustration in addition to the inability to travel as planned.
We offer Vietnam eVisa support to help you navigate the process as seamlessly as possible.
In this guide, we’ll explore the common eVisa issues and how to resolve them. Discover how to get updates and increase your chance of approval with our team here at Vietnam Visa Express.
Common issues with eVisa applications
- Technical issues with the application websiteOne of the most common issues with eVisa applications is difficulty accessing the website — it might freeze, show error messages, or fail to load certain pages. You can avoid these problems by accessing the Vietnam eVisa website on Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox. Be sure you’re using an up-to-date version of these browsers.If the issue persists, try using another device like a different computer, a smartphone, or a tablet to see if your device is the problem. You may also try clearing the browser cache or cookies, using a VPN, or accessing the website during off-peak hours.
- Payment problemsPayments can fail for various reasons, including payment gateway issues, banking restrictions, or incorrect payment details. If the system declines your payment, check the error message and try another payment method. Otherwise, contact your bank so it doesn’t block the transaction.
What to do if your application is rejected
Rejection usually happens because of the following reasons:
- Incorrect, mismatched, or incomplete information: Even spelling errors, incorrect passport numbers, and inconsistent travel dates can disqualify you.
- Low-quality document or passport photo uploads: Make sure everything is clear and meets the required specifications, such as correct file size, background color, and facial visibility.
- Failure to share travel agency information
- Wrong passport type selection
- Previous legal or overstay violations
Avoid problems by getting Vietnam eVisa support services.
Get in touch with us for reliable Vietnam eVisa support and updates. Here at Vietnam Visa Express, we will walk you through the application process to reduce the risk of errors and ensure approval. Let’s connect through WhatsApp or call us at (+84) 86 686 5000.
