{"ID":781,"subject":"IMPORTANT - Additional Document Request for Vietnam Visa Application #{{number}}","content":"

Dear Mr\/Ms {{name}},<\/p>\n

Thank you for your visa application. <\/p>\n

The Immigration Officers<\/b> have reviewed your application and have noticed that the passport photo\/face image provided does not meet the requirements of the Vietnam Immigration Department<\/b>.<\/p>\n

To proceed with your application, we kindly request that you provide an updated photo with the following specifications:<\/p>\n

FOR A FACE IMAGE<\/b>: Take a selfie with a straight, forward-facing shot, wearing a T-shirt and no glasses or hat; or tilt your head. Ensure that both ears are visible. The photo should be different from the one in your passport.<\/p>\n

FOR PASSPORT MAIN PAGE<\/b>: Provide a clear, high-quality color scan of your passport's main page, ensuring that there are no cut edges, shiny spots, or areas of the photo that are touched by fingers. A photo taken with a phone's camera is also acceptable.<\/p>\n

To ensure timely processing of your visa application, please attach the updated files to this email and send them to us as soon as possible. This will enable us to expedite the processing of your visa application.<\/p>\n

We look forward to hearing from you.<\/p>\n

Best Regards,<\/p>\n

Vietnam Visa Specialist <\/p>\n \n

VIETNAM VISA EXPRESS<\/p>\n

W <\/b> http:\/\/www.vietnamvisaexpress.com\nT <\/b> (+84) 86 686 5000 \u00a0\u00a0W <\/b> (+84) 86 686 5000\nE <\/b> suppport@vietnamsaexpress.com<\/p>\n"}